FAQs

What currency are the prices I see on the site?
All prices are in US dollars.

I just placed an order, when will it be shipped?
We try our best to ship items as quickly as possible. Please confirm 24 hours production time for your order for delivery, the average delivery times are 2-13 days to the United States. If you have any questions, send us a message via the message window that pops up in the store or via email: zagaii1989@gmail.com

I'm not in love with my order, can it be returned? What if there is a problem?
We offer a 100% money back guarantee only if you receive the product defective or defective. We give you 30 days to send it back for a full refund. You must send it back to your account, after we receive the product we will refund the full amount of your original purchase. Please include all name and order number in returned packages.
Please note: If your package is on the way, you must wait until you arrive and return it before you receive a refund.

Can I cancel my order?
You can cancel your order without penalty! You must cancel the order before it is shipped.

I entered the wrong address What am I doing now?
If you misspelled or filled in an incorrect address automatically, please wait for your order confirmation email. Once you have checked again if the address provided is incorrect, please email us at zagaii1989@gmail.com
. If the given address is incorrect we can change the address to the correct address within 24 hours. No refund will be given after 24 hours of incorrect submission.

How long does the delivery take?
Delivery times vary as we ship worldwide from different fulfillment centers based on your location. The average delivery time is

2-13 days within the US.

I have an unanswered question, can you please help?
Definitely! We are here for you! Please email us at zagaii1989@gmail.com
And we will be happy to assist you in any way we can.
We do receive a large number of emails. If you would like a prompt reply please attach your order number and provide a clear answer to the problem, thank you.